Terms of Use

Effective Date: 03.10.2024

Terms of Service for Callback Widget

GigaVault Solutions has developed a callback widget that uses artificial intelligence to facilitate calls, but only with the customer’s explicit approval of the terms and conditions and their consent to receive an AI-generated call. The only data collected through the widget includes the customer’s phone number and the information provided during the conversation between the customer and the AI agent. For privacy reasons, the call is not recorded; however, a transcript of the conversation, along with the phone number, is processed and passed on to the client’s sales team for further action. By using the callback widget, the customer agrees to this data being collected and utilized solely for the purpose of responding to the request.

1.2 Usage Data:

We automatically collect certain information when you visit the Site, including your IP address, browser type, operating system, and browsing behavior. This data is collected through cookies and similar tracking technologies.

2. Cookies and Tracking Technologies

2.1 Cookies:

We use cookies to enhance your experience on our Site. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, understand how you interact with our Site, and personalize your experience. You can control and manage cookies through your browser settings.

2.2 Google Analytics:

We use Google Analytics to analyze how visitors use our Site. Google Analytics uses cookies to collect information about your use of the Site, which is transmitted to and stored by Google on servers in the United States. This information is used to compile reports on Site activity and help us improve our Site.

2.3 Google Tag Manager:

We use Google Tag Manager to manage and deploy marketing tags on our Site efficiently. This tool does not collect personal data but enables the management of other tags that may collect data.

2.4 Facebook Pixel:

We use Facebook Pixel to track conversions and optimize our Facebook advertising campaigns. This tool allows us to understand the actions users take on our Site after interacting with our ads on Facebook.

2.5 LinkedIn Insight Tag:

3. How We Use Your Information

3.1 Service Provision:

We use the personal information you provide through our Site’s forms to contact you and provide the services you request.

3.2 Improvement of Services:

We use the data collected through cookies and tracking technologies to improve our Site, understand user behavior, and optimize our marketing strategies.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide the services you have requested, or when required by law.

5. Data Security

We implement a variety of security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data that we hold. You can also object to the processing of your data in certain circumstances. To exercise these rights, please contact us at info@gigavolt.solutions

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date at the top will be updated accordingly. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

GigaVolt Solutions OÜ
Uus-Volta 9/2
10416 Tallinn, Estonia
Email: info@gigavolt.solutions

Effective Date: 28.08.2024

GigaVolt Solutions OÜ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website at gigavolt.solutions (the "Site") and use our services.

1. Information We Collect

1.1 Personal Information:

We collect personal information that you voluntarily provide to us when you fill out a form on our Site, such as your name, email address, phone number, and any other details you choose to provide. This information is used solely for the purpose of providing our services to you.